Privacy Policy

Privacy Policy

Introduction

Welcome to https://professional-rodent-control.storysurge.net (hereafter referred to as “Professional Rodent Control,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This privacy notice covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not apply to third-party websites, applications, or services accessed through links on our platform. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Policy governs your interactions with us in the following scenarios:

  • Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to provide you with a seamless experience.
  • Visiting Our Websites: Every time you access our websites linked to this Privacy Statement, our servers automatically log basic data, including IP addresses, browser type, device information, and pages visited.
  • Communications: We may reach out to you via email, phone calls, or SMS messages for transactional purposes, newsletters, marketing campaigns, or customer support.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to set up and maintain your user account, such as name, username, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information, investment portfolios (if relevant), and financial transaction records.
  • Purchase Information: Items bought, purchase dates, quantities, and associated prices.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile device when using our mobile applications.
  • Location Data: GPS coordinates or other location-based services data if you choose to enable them on our apps.
  • Feedback: Responses to customer satisfaction surveys, product reviews, and comments.
  • Social Media Information: If you connect our services to your social media accounts, we may collect data from those platforms, including public posts and profile information.
  • Product Information: Details about products you’ve inquired about or purchased, including preferences, customization options, and usage patterns.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies

To enhance your experience and improve our services, we use cookies and similar tracking technologies:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring secure access and enabling certain features.
  • Preference Cookies: Cookies that remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics Cookies: Used by our analytics tools to collect aggregated data about visitor behavior, allowing us to enhance and optimize our digital properties.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulations, as well as for legitimate business purposes. Once the retention period expires or when data is no longer needed for the original purpose, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data transmission and storage to protect sensitive information from unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from such individuals.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data when there’s no longer a legitimate reason for retention.
  • Restriction: Limiting our processing of your data under specific circumstances.
  • Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website or by directly reaching out to users who have provided their contact information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Mailing Address: [Our Company’s Physical Address]
  • Phone: [Our Customer Support Number]